Shipping & Returns
Information & Policies
local_shippingShipping Policy
We take pride in ensuring that your handpicked heritage pieces reach you safely and promptly.
- All orders are processed and shipped within 3-5 working days.
- A standard shipping fee of ₹150 applies to all orders.
- You will receive a confirmation email upon a successful order.
- Please ensure that your shipping address is accurate to avoid any delays.
assignment_returnReturns Policy
Because each of our pieces is hand-curated and crafted with the utmost care, we have a strict return policy to maintain the quality and authenticity of our collection.
- Returns are accepted ONLY in the case of transit damage or manufacturing defects.
- Mandatory Requirement: An uncut opening video of the package is required as proof of damage. The video must clearly show the sealed package being opened for the first time and highlight the defect/damage.
- Without a valid opening video, no return or exchange requests will be entertained.
- Please contact us within 24 hours of delivery with the video proof if you wish to initiate a return.
Have a question about your order?
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